Transportation Network Companies

App-Based, On-Demand Ride Services: Comparing Taxi and Ridesourcing Trips and User Characteristics in San Francisco

Lisa Rayle, Susan Shaheen, PhD, Nelson Chan, Danielle Dai, and Robert Cervero
2014

The rapid growth of on-demand ride services such as uberX and Lyft, or “ridesourcing,” has prompted debate among policy makers and stakeholders. At present, ridesourcing’s usage and impacts are not well understood. Key questions include: how ridesourcing and traditional taxis compare with respect to trip types, customers, and locations served; whether ridesourcing complements or competes with public transit; and potential impacts on vehicle kilometers traveled. We address these questions using an intercept survey. In spring 2014, 380 complete surveys were collected from three...

Shared Mobility: The Potential of Ride Hailing and Pooling

Susan Shaheen, PhD
2018

Shared mobility with pooled rides is the linchpin for leveraging vehicle automation and electrification to reduce congestion and emissions and to create livable urban communities. The sharing of rides is older than horse-and-buggy travel. Recent innovations make sharing easier, more convenient, and more efficient. Innovative mobility services premised on pooling can lower travel costs, mitigate congestion, and reduce greenhouse gas emissions. They also offer travelers more mobility choices between the traditional bookends of auto ownership and public transit. While the realm of...

Just A Better Taxi? A Survey-Based Comparison of Taxis, Transit, and Ridesourcing Services in San Francisco

Lisa Rayle
Danielle Dai
Nelson Chan
Robert Cervero
Susan Shaheen, PhD
2016

In this study, we present exploratory evidence of how “ridesourcing” services (app-based, on-demand ride services like Uber and Lyft) are used in San Francisco. We explore who uses ridesourcing and for what reasons, how the ridesourcing market compares to that of traditional taxis, and how ridesourcing impacts the use of public transit and overall vehicle travel. In spring 2014, 380 completed intercept surveys were collected from three ridesourcing “hot spots” in San Francisco. We compare survey results with matched-pair taxi trip data and results of a previous taxi user survey. We also...

Impacts of Transportation Network Companies on Vehicle Miles Traveled, Greenhouse Gas Emissions, and Travel Behavior Analysis from the Washington D.C., Los Angeles, and San Francisco Markets

Elliot Martin, PhD, Susan Shaheen, PhD, Adam Stocker
2021

Transportation Network Companies (TNCs) like Lyft, Uber, and their global counterparts have expanded around the world over the past decade and have changed the way that people travel around cities and regions. The individual mobility benefits provided by TNCs have been clear. Passengers can summon a vehicle quickly via smartphone from almost anywhere to take them almost anywhere, with advance communication on estimated wait time, travel time, and cost. TNCs may also provide users with added mobility benefits, especially for those living in areas where public transit service is...

Transportation Network Companies Might Be Pulling Riders from Public Transit, but This Could Change

Susan Shaheen, Elliot Martin, Adam Stocker
2023

Transportation Network Companies (TNCs, also known as ridehailing and ridesourcing) have expanded across California over the past decade and changed the way people travel. Using a smartphone, travelers can quickly summon a vehicle from almost anywhere and know what the estimated wait time, travel time, and cost will be before stepping into the vehicle. While TNCs are clearly addressing an unmet need for travelers, their growing popularity has raised a number of policy questions, including if TNCs are shifting people away from public transit and other travel modes (e.g., carshare,...