Going My Way? Understanding Curb Management and Incentive Policies to Increase Pooling Service Use and Public Transit Linkages in the San Francisco Bay Area

Wesley Darling, Jacquelyn Broader, Adam Cohen, Susan Shaheen

Despite lower user costs, only 20% to 40% of transportation network company (TNC) us-ers select a pooled, or shared, ride option. Why are existing TNC users not selecting the pooled option or using TNCs to connect to public transit, and what role do built environment features and incentives play in their decision? This study explores the factors that influence TNC user decisions through a multi-method approach comprising photovoice small group discussions and a workshop. Between...

Lyft CEO Juggles Growth Ambitions With Social Ideals

March 7, 2019

Image of Logan Green, former CEO of Lyft, in front of blueprint cityscape

As an environmentally minded college student in California, Logan Green led a campaign to raise campus parking rates to discourage driving. Some 15 years later, as CEO of Lyft, Mr. Green has continued to promote the idea of reducing automobile ownership. “It’s time to redesign our cities around people, not cars,” he and Lyft co-founder John Zimmer...

Uber and Lyft are driving toward IPOs

October 18, 2018

Image of a car door with stickers on it

Uber and Lyft already compete in ride-hailing, ride-sharing, bike-sharing and e-scooters. Next year, they'll be competing for investors, too: Both companies are reportedly planning initial public offerings for early 2019.

For years, the companies have subsidized rides to keep costs low for customers. That fueled their growth, which in turn pumped up their expected...

Understanding the Travel Needs of Underserved Populations That Rely on Transportation Network Companies in the San Francisco Bay Area

Susan Shaheen, Adam Cohen, Kate Gosselin, Jacquelyn Broader

Congestion management strategies can be improved through increased data sharing, particularly between public and private stakeholders. Additionally, improvements in public transit and pooling services (e.g., dedicated infrastructure) can help increase travelers' willingness to shift to higher-occupancy modes. However, safety concerns will also need to be addressed to encourage shifts toward higher-occupancy travel options. Unique considerations and strategies may need to be employed in order to ensure equitable outcomes for travelers with disabilities.

Advancing Social Equity and Congestion Relief: Understanding the Travel Needs of Underserved Populations That Rely on Transportation Network Companies in the San Francisco Bay Area

Susan Shaheen, Kate Gosselin, Jacquelyn Broader, Adam Cohen

Transportation Network Companies (TNCs) enable travelers to order and pay for rides on-demand using an online application that connects them with drivers using their personal vehicles. While these modes present opportunities to increase individual mobilityand access, they also can worsen congestion and increase vehicle emissions. Researchers explored factors impacting the willingness to use pooled TNCs and identifiedstrategies/policies that could be employed to reduce congestion from TNC use. Researchers conducted a literature review, interviews with TNC experts, semi-structured interviews...

Mobility on Demand (MOD) Sandbox Demonstration: Bay Area Rapid Transit Integrated Carpool to Transit Access Program Evaluation Report

Elliot Martin, Adam Cohen, Ziad Yassine, Les Brown, Susan Shaheen, PhD

Report coverpage

The Mobility on Demand (MOD) Sandbox Demonstration Program provides a venue through which integrated MOD concepts and solutions, supported through local partnerships, are demonstrated in real-world settings. For each of the 11 MOD Sandbox Demonstration projects, a MOD Sandbox Independent Evaluation was conducted that includes an analysis of project impacts from performance measures provided by the...

Going My Way? The Evolution of Shared Ride and Pooling Services

May 29, 2020

man driving vehicle

Sharing rides is a longstanding tradition that predates even horse-and-buggy travel. Recent innovations, however, make sharing a ride easier, more convenient, and more efficient. Innovative mobility services premised on pooling — getting multiple riders into the same vehicle — can lower travel costs, mitigate congestion, and reduce greenhouse gas emissions. They also offer travelers more mobility choices...

Shared Mobility Policy Playbook

Susan Shaheen, PhD, Adam Cohen, Michael Randolph, Emily Farrar, Richard Davis, and Aqshems Nichols

The Shared Mobility Policy Playbook provides an introduction and definitions of shared mobility services, mode-specific resources for agencies looking to develop policies in their community, and policy-focused tools demonstrating case studies and best practices for shared mobility.

This playbook has been designed for individuals and practitioners who want to know more about shared mobility and to communities interested in incorporating shared mobility into their transportation ecosystem. It is a practical guide with resources, information, and tools for local governments,...

Chapter 13 - Sharing strategies: carsharing, shared micromobility (bikesharing and scooter sharing), transportation network companies, microtransit, and other innovative mobility modes

Susan Shaheen, PhD, Adam Cohen, Nelson Chan, and Apaar Bansal

Shared mobility—the shared use of a vehicle, bicycle, or other mode—is an innovative transportation strategy that enables users to gain short-term access to transportation modes on an “as-needed” basis. It includes various forms of carsharing, bikesharing, scooter sharing, ridesharing (carpooling and vanpooling), transportation network companies (TNCs), and microtransit. Included in this ecosystem are smartphone “apps” that aggregate and optimize these mobility options, as well as “courier network services” that provide last mile package and food delivery. This chapter describes...

Casual Carpooling in the San Francisco Bay Area: Understanding User Characteristics, Behaviors, and Motivations

Susan Shaheen, PhD
Nelson Chan
Theresa Gaynor

Casual carpooling is an informal form of commuter ridesharing operating in Washington, D.C.; Houston, Texas; and San Francisco, California. In contrast to new forms of shared-use mobility, casual carpooling has been in existence for over 30 years and uses no information communication technology, and is entirely run informally by its users. Researchers have been fascinated by this phenomenon and have conducted studies in the past, but there remains a lack of up-to-date quantitative data. This study examines the motivations and behaviors of casual carpoolers in the San Francisco Bay Area to...