NABSA is pleased to present our third annual Shared Micromobility State of the Industry Report. In 2021, the industry continued to respond to the COVID-19 pandemic with shared micromobility filling critical gaps in essential mobility. The industry continued to rebound and demonstrate tremendous resilience, with the number of systems growing past pre-pandemic levels. This report tracks that progress and the trends that are emerging in the industry.
To inform this report, we have collected data across a wide variety of topics, including ridership metrics, user profiles, employment, equity, and community benefits. Our data sources include surveys sent to shared micromobility operators and public agencies across North America, supplemented by research reports on shared micromobility, census data, and other data that is tracked by NABSA. This 2021 State of the Industry report shows a snapshot in time, providing a comparison for tracking trends with previous years and marking successes and challenges as the industry continues to evolve. See page 19 for detailed notes on methodology.