Susan Shaheen, Brooke Wolfe, Adam Cohen, Jacquelyn Broader
2024
Throughout the U.S., app-based gig drivers provide valuable services for courier network services (CNS) like Instacart, Uber Eats and DoorDash, and transportation network companies (TNCs) such as Uber and Lyft. In California, gig labor classification is governed among other things by Assembly Bill 5 (AB 5), which passed in 2019, and Proposition 22 (Prop 22) adopted in 2020. AB 5 established the ABC Test for worker classification in California labor law. The ABC Test results in most app-based drivers being classified as employees, who are due full labor rights and benefits in...
Elliot Martin PhD, Susan Shaheen PhD, Brooke Wolfe
2024
Transportation Network Companies (TNCs) play a prominent role in mobility within cities across the globe. However, their activity has impacts on vehicle miles traveled (VMT) and greenhouse gas (GHG) emissions. This study quantifies the change in personal vehicle ownership and total miles driven by TNC drivers in three metropolitan areas: San Francisco, CA; Los Angeles, CA; and Washington, D.C. The data sources for this analysis comprise two surveys, one for TNC passengers (N = 8630) and one for TNC drivers (N = 5034), in addition to data provided by the TNC operators Uber and Lyft....
Lisa Rayle, Susan Shaheen, PhD, Nelson Chan, Danielle Dai, and Robert Cervero
2014
The rapid growth of on-demand ride services such as uberX and Lyft, or “ridesourcing,” has prompted debate among policy makers and stakeholders. At present, ridesourcing’s usage and impacts are not well understood. Key questions include: how ridesourcing and traditional taxis compare with respect to trip types, customers, and locations served; whether ridesourcing complements or competes with public transit; and potential impacts on vehicle kilometers traveled. We address these questions using an intercept survey. In spring 2014, 380 complete surveys were collected from three...
Shared mobility with pooled rides is the linchpin for leveraging vehicle automation and electrification to reduce congestion and emissions and to create livable urban communities. The sharing of rides is older than horse-and-buggy travel. Recent innovations make sharing easier, more convenient, and more efficient. Innovative mobility services premised on pooling can lower travel costs, mitigate congestion, and reduce greenhouse gas emissions. They also offer travelers more mobility choices between the traditional bookends of auto ownership and public transit. While the realm of...
Elliot Martin, PhD, Susan Shaheen, PhD, Adam Stocker
2021
Transportation Network Companies (TNCs) like Lyft, Uber, and their global counterparts have expanded around the world over the past decade and have changed the way that people travel around cities and regions. The individual mobility benefits provided by TNCs have been clear. Passengers can summon a vehicle quickly via smartphone from almost anywhere to take them almost anywhere, with advance communication on estimated wait time, travel time, and cost. TNCs may also provide users with added mobility benefits, especially for those living in areas where public transit service is...
Transportation Network Companies (TNCs, also known as ridehailing and ridesourcing) have expanded across California over the past decade and changed the way people travel. Using a smartphone, travelers can quickly summon a vehicle from almost anywhere and know what the estimated wait time, travel time, and cost will be before stepping into the vehicle. While TNCs are clearly addressing an unmet need for travelers, their growing popularity has raised a number of policy questions, including if TNCs are shifting people away from public transit and other travel modes (e.g., carshare,...
In this study, we present exploratory evidence of how “ridesourcing” services (app-based, on-demand ride services like Uber and Lyft) are used in San Francisco. We explore who uses ridesourcing and for what reasons, how the ridesourcing market compares to that of traditional taxis, and how ridesourcing impacts the use of public transit and overall vehicle travel. In spring 2014, 380 completed intercept surveys were collected from three ridesourcing “hot spots” in San Francisco. We compare survey results with matched-pair taxi trip data and results of a previous taxi user survey. We also...
