Valley Metro is actively communicating the value of transit in connecting communities and enhancing lives by exploring innovative solutions to bolster the customer experience and responding to changing values. Through the Mobility on Demand (MOD) Sandbox Program, FTA empowered Valley Metro to explore innovative business models and partnerships to deliver high-quality, seamless, and equitable mobility options. Valley Metro’s MOD Sandbox Demonstration project, the Pass2Go® pilot app, enables users the ability to pay for fares, plan trips, and obtain transportation information in a more convenient and customizable solution. This report discusses the project goals and evolution in addition to key challenges and lessons learned during its planning and execution.
March 1, 2021
DeVore, A., Yassine, Z., and Martin, E. (2021). Mobility on Demand (MOD) Sandbox Demonstration: Valley Metro Mobility Platform. Federal Transit Administration. https://www.transit.dot.gov/sites/fta.dot.gov/files/2021-03/FTA-Report-No-0188.pdf